The library will be closed for the Christmas Holiday Sunday, December 23 through Tuesday, December 25. We will reopen for regular hours on Wednesday, December 26.

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Carroll County Public Library
Infinite Possibilities

Service statements

Mission and Core Purpose

We connect our community with welcoming spaces, innovative resources and services, and educational experiences for lifetime enrichment.

Core Values

These core values, articulated by our staff and approved by our Board, guide CCPL's daily work and long range planning. In addition, these values exemplify the standards to which each of us continually strives:

  • We treat everyone equally and with respect
  • We meet each other with humor and kindness
  • We build community
  • We are risk-takers and leaders
  • We inspire curiosity
  • We embrace challenges and learn from mistakes
CCPL Service Statement

We use our Core Values to guide us in all areas of the work we perform. We have developed a Customer Service Statement to communicate how these values translate into service our customers can expect during every visit to the library and in each interaction with our staff.

Customer Service Statement

At Carroll County Public Library, this is our commitment to you: We strive to be a vital community partner, to be a good neighbor, and to provide you with the best ideas, information, and resources. Together we can discover, learn, and grow.

Vision

Our community is inspired, engaged, and empowered.