Service statements
Mission and Core Purpose
Join us to experience lifelong learning through impactful programs, resources, and services.
Core Values
These core values, articulated by our staff and approved by our Board, guide CCPL's daily work and long range planning. In addition, these values exemplify the standards to which each of us continually strives:
- We treat everyone equally and with respect
- We meet each other with humor and kindness
- We build community
- We are risk-takers and leaders
- We inspire curiosity
- We embrace challenges and learn from mistakes
We use our Core Values to guide us in all areas of the work we perform. We have developed a Customer Service Statement to communicate how these values translate into service our customers can expect during every visit to the library and in each interaction with our staff.
Customer Service Statement
At Carroll County Public Library, this is our commitment to you: We strive to be a vital community partner, to be a good neighbor, and to provide you with the best ideas, information, and resources. Together we can discover, learn, and grow.
Vision
Cultivating community success through inclusion and engagement.