Due to a COVID exposure, the North Carroll Branch is currently closed. The bookdrop will remain open and material hold and due dates will be extended. Please check back for further updates.

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Carroll County Public Library
Infinite Possibilities

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Ask CCPL is the library's virtual reference and support desk. We're here to help.

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Top 5 Frequently Asked Questions

How do I get a library card?

You can apply for a library card online or at any of our locations. Review our library card registration information.

How do I reset my password?

If you have an email address associated with your library account, you can click on Forgot your password? If you know your username or barcode, a new password will be sent to the email address we have on file.

Does the library offer eBooks, digital audiobooks, digital magazines, and streaming movies?

Yes, eBooks, magazines and digital audiobooks are available from the library through Maryland's Digital eLibrary Consortium and Hoopla. RBdigital Magazines also provides access to digital magazines. Digital videos are now also available from Kanopy, a video streaming service for quality, thoughtful entertainment.

Can I renew materials?

Most items owned by CCPL can be renewed up to 20 times as long as they have not been requested by another customer. Exceptions include new DVDs, 7-day Read-It-Now books, magazines, special collection materials, and items borrowed outside of Carroll County Public Library system. Items that are owned by Carroll Community College may be renewed one time, and McDaniel College's Hoover library items may be renewed twice.

You may renew items:

  • At the Circulation Desk of any library branch
  • Online (Password needed) through your library account. Login by entering your library card barcode or username and password and choose My Account, Items Out, check the boxes to the left of the items you wish to renew and click Renew Selected Items at the bottom of the list or Renew All Items to try to renew all the items.
  • Customers can call any branch to speak directly with staff to renew items. Please have your library card number available.

Does the library offer copying, scanning, faxing, and printing?

Every library branch has a public copier that includes scanning capabilities. Copies are $.20 per copy. Scanned documents will be emailed to a chosen email address and scanning is a free service. Staff members will fax a customer's document for $1 per page, not counting the cover page. You may also receive a document at a CCPL fax machine for $.20 per page. Customers can print from library computers for $.20 a page. Branches also offer wireless printing.

Still have questions? Review additional information available at Customer services, Frequently asked questions, and Library card help.