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Library Associate I - Children's
Location:Westminster, MD
Department:Children's Services
FT/PT Status:Part-Time Salaried w/Benefits
Starting Salary:$39,312 annually
Close Date:September 30, 2022
Schedule and Other Information
35 hours per week
$39,312 annually plus benefits
Must be available to work days, evenings, and weekends, including Sundays.

Carroll County Public Library highly encourages applicants to be fully vaccinated against COVID-19 by the date of hire.

Job summary:
Performs a variety of public services including programming, technology assistance, information and circulation duties to meet the needs of the community; works in the children’s department under general supervision; performs other duties as assigned.

CCPL Commitment to Quality Service:
At Carroll County Public Library, superior customer service is core to everything we do. This position ensures CCPL customers have the best experience possible no matter how they choose to contact us or what service they require. We take customer service seriously and this position is essential to our success.

Core Values:
The following Core Values guide the work of successful CCPL staff members:
• We are risk-takers and leaders.
• We meet each other with humor and kindness.
• We treat everyone equally and with respect.
• We embrace challenges and learn from mistakes.
• We inspire curiosity.
• We build community.

Essential Functions:
1. Develops storytime and programming ideas, including programs with outside presenters; submits to department head for approval;
2. Presents storytimes and programs, including set-up and tear-down;
3. Prepares and presents booktalks, event activities and programs to various schools and community organizations;
4. Maintains and incorporates knowledge of current early literacy and educational trends;
5. Evaluates effectiveness of programs and storytimes presented;
6. Greets customers and responds to information, circulation, reference, and reader’s advisory requests using model reference and reader’s advisory behaviors;
7. Maintains current knowledge of information resources and search tools to assist customers;
8. Analyzes customers’ questions to decide search strategy and uses appropriate information resources to meet customer needs;
9. Uses current knowledge of Library related technology to assist and instruct customers and perform basic troubleshooting;
10. Manages multiple customers simultaneously while providing exemplary customer service;
11. Processes customers’ requests for materials;
12. Registers customers for programs;
13. Weeds, replaces, and adds materials to juvenile and young adult collections as directed and according to branch and system guidelines, suggests additions to collection area;
14. Creates and maintains library displays;
15. Communicates library policies and procedures to customers as appropriate;
16. Serves as librarian-in-charge; responsibilities include but are not limited to opening and closing activities, resolving customer complaints, handling facility and security issues and communicating necessary information to staff;
17. Participates in meetings, teams/committees/workgroups, outreach activities and training opportunities, as appropriate;
18. Conducts library tours for various groups;
19. May act as Passport agent and process passport applications; and,
20. Performs other duties as instructed and assigned.

 Education and Experience:
1. Bachelor’s degree; and,
2. Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) within first 2 years of employment or 9 hours of formal academic course work in library science.

Required Knowledge, Skills, and Abilities:
1. Knowledge of the principles and practices of reference and reader’s advisory services;
2. Current knowledge of information sources and search tools;
3. Knowledge of the principles and practices of collection development and maintenance;
4. Knowledge of CCPL policies, procedures, and guidelines;
5. Ability to maintain Maryland Library Associate continuing education requirements;
6. Ability to operate and demonstrate all relevant technologies;
7. Ability to operate Library equipment;
8. Ability to develop and present programs;
9. Commitment to excellent internal and external customer service;
10. Excellent communication skills.

Physical and Environmental Conditions:

Work typically requires light physical effort in the handling of light materials, boxes, or equipment. Work may occasionally demand strenuous effort in the handling of moderately heavy boxes or materials. Work may require sitting or standing for extended periods of time. Work may frequently require stooping and bending.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and libraries, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, and observance of fire regulations.

The Carroll County Public Library is an Equal Opportunity/Affirmative Action employer. The Library's policy is to treat all employees and applicants equally and without regard to their race, color, religion, sex, age, national origin, disability, status as a disabled veteran or veteran of the Vietnam Era. This policy is applicable to all aspects of employment, including recruitment, hiring, training and promotions. Carroll County Public Library is a drug free/smoke free workplace.