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Library Associate I - Adult
Location:Westminster
Department:Adult Services
FT/PT Status:Part-Time Salaried w/Benefits
Starting Salary:$31,449
Close Date:April 14, 2021
  
Schedule and Other Information
28 hours per week;
$31,449 annually plus benefits;
Must be able to work day, evenings, and weekends hours, including Sundays;
Must have excellent technology skills.
Core Values
The following Core Values guide the work of successful CCPL staff members:
• We are risk-takers and leaders.
• We meet each other with humor and kindness.
• We treat everyone equally and with respect.
• We embrace challenges and learn from mistakes.
• We inspire curiosity.
• We build community.
Job summary: Assists adult, teen and juvenile customers with a variety of informational and programming services in the adult department; maintains assigned areas of collection; works under general supervision; performs other duties as assigned. Essential Functions: 1. Greets customers and responds to information, circulation, reference, and reader’s advisory requests using model reference and reader’s advisory behaviors; 2. Maintains current knowledge of information resources and search tools to assist customers; 3. Uses current knowledge of Library related technology to assist and instruct customers and perform basic troubleshooting; 4. Analyzes customers’ questions to decide search strategy and uses appropriate information resources to meet customer needs; 5. Processes customers’ requests for materials; 6. Weeds, replaces, and adds materials to adult collections as directed and according to branch and system guidelines, suggests additions to collection area; 7. Prepares and presents programs, booktalks, and event activities both in the branch and at other locations such as schools, and special events; 8. Registers customers for programs; 9. Conducts library tours for various groups; 10. Creates and maintains library displays; 11. Monitors and coordinates placement of miscellaneous materials; 12. Communicates library policies and procedures to customers as appropriate; 13. Manages multiple customers simultaneously while providing exemplary customer service; 14. Serves as librarian-in-charge as needed; responsibilities include but are not limited to opening and closing activities, resolving customer complaints, handling facility and security issues, and communicating necessary information to staff; 15. Participates in meetings, teams/committees/workgroups, outreach activities and training opportunities, as appropriate; 16. Performs other duties as instructed and assigned.
Education and Experience:
1. Bachelor’s degree; 2. Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) within first 2 years of employment or 9 hours of formal academic course work in library science; 3. Or equivalent technical training, education, and experience.
Required Knowledge, Skills, and Abilities:
1. Knowledge of the principles and practices of reference and reader’s advisory services; 2. Current knowledge of information sources and search tools; 3. Knowledge of the principles and practices of collection development and maintenance; 4. Knowledge of CCPL policies, procedures, and guidelines; 5. Ability to maintain Maryland Library Associate continuing education requirements; 6. Ability to operate and demonstrate all relevant technologies; 7. Ability to operate Library equipment; 8. Ability to develop and present programs; 9. Commitment to excellent internal and external customer service; 10. Excellent communication skills.
Physical and Environmental Conditions:
Work typically requires light physical effort in the handling of light materials, boxes, or equipment. Work may occasionally demand strenuous effort in the handling of moderately heavy boxes or materials. Work may require sitting or standing for extended periods of time. Work may frequently require stooping and bending. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and libraries, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
  

The Carroll County Public Library is an Equal Opportunity/Affirmative Action employer. The Library's policy is to treat all employees and applicants equally and without regard to their race, color, religion, sex, age, national origin, disability, status as a disabled veteran or veteran of the Vietnam Era. This policy is applicable to all aspects of employment, including recruitment, hiring, training and promotions. Carroll County Public Library is a drug free/smoke free workplace.