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Library Associate I - Detention Center
Location:Westminster, MD
Department:Outreach Services
FT/PT Status:Part-Time Salaried w/Benefits
Starting Salary:$28,080
Close Date:August 9, 2022
Schedule and Other Information
25 hours per week
$28,080 annually plus benefits
Must be able to work daytimes hours and some evenings each week.
Scheduling flexibility required.

Carroll County Detention Center requires applicants to be fully vaccinated against COVID-19 by the date of hire.

Job Summary:
Provides library service to inmates of the Carroll County Detention Center; develops collection; coordinates activities; oversees training and scheduling of inmate clerical assistants and CCPL Library Associate Substitutes. Performs other duties as assigned.

CCPL Commitment to Quality Service:

At Carroll County Public Library, superior customer service is core to everything we do. This position ensures CCPL customers have the best experience possible no matter how they choose to contact us or what service they require. We take customer service seriously and this position is essential to our success.

Core Values:
The following Core Values guide the work of successful CCPL staff members:
• We are risk-takers and leaders.
• We meet each other with humor and kindness.
• We treat everyone equally and with respect.
• We embrace challenges and learn from mistakes.
• We inspire curiosity.
• We build community.

Essential Functions:
1. Coordinates all operations and activities of Detention Center Library;
2. Maintains current knowledge of legal reference and online resources to assist customers;
3. Serves customers with information services, reader’s advisory, legal reference, and circulation of materials; finds additional books of interest at the Westminster Library based on reference interviews; inputs customer information into database; check-in/check-out, reserves, statistical collection;
4. Works effectively with Detention Center warden, correctional officers, and other Detention Center staff;
5. Understands and observes protocol of the Detention Center;
6. Escorts library guests within the Detention Center, including CCPL IT and Materials Management personnel;
7. Resolves complaints according to Detention Center and CCPL guidelines, referring customer to the appropriate Detention Center supervisor and CCPL Outreach Manager if needed; is responsive to inmate requests/concerns regarding library issues;
8. Develops a balanced collection for an inmate population according to CCPL and Detention Center guidelines; maintains the collection, including on-going weeding;
9. Trains and schedules inmate clerical assistants and CCPL Library Associate Substitutes, provides evaluative feedback to supervisors;10. Liaison and advocate for Detention Center Library services to other CCPL staff and the community-at-large;
11. Participates in meetings, teams/committees/workgroups, outreach activities and training opportunities, as appropriate; and,
12. Performs other duties as instructed and assigned.

 Education and Experience:
1. Bachelor’s degree;
2. Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) and legal reference training within first 2 years of employment or 9 hours of formal academic course work in library science;
3. One or more years of related work experience, or training in handling discipline issues including, anger and behavior management; and,
4. Criminal background check required.

Required Knowledge, Skills, and Abilities:

1. Ability to direct and coordinate service to the varied and changing needs of a diverse detention center inmate population;
2. Ability to supervise, assign, train and evaluate the work of inmate clerical assistants and Library Associate Substitutes;
3. Ability to act as a community liaison;
4. Knowledge of CCPL policies, procedures, and guidelines;
5. Ability to maintain Maryland Library Associate continuing education requirements;
6. Knowledge of the principles and practices of circulation, reference, and reader’s advisory services;
7. Current knowledge of information sources and search tools;
8. Knowledge of the principles and practices of collection development and maintenance;
9. Familiar with relevant computer equipment and associated software applications;
10. Commitment of excellent internal and external customer service; and,
11. Excellent communication skills.

Physical and Environmental Conditions:

Work typically requires moderate/strenuous physical effort in the handling of materials, boxes, or equipment (30-60 pounds). Work may require standing for extended periods of time and/or frequently stooping and bending.

Work environment typically involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meetings, training rooms, and libraries, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions. Work may occasionally involve exposure to aggressive human behavior or other risks or discomforts of working in the detention center. Work typically requires light physical effort in the handling of light materials, boxes, or equipment. Work may occasionally demand strenuous effort in the handling of moderately heavy boxes or materials.

The Carroll County Public Library is an Equal Opportunity/Affirmative Action employer. The Library's policy is to treat all employees and applicants equally and without regard to their race, color, religion, sex, age, national origin, disability, status as a disabled veteran or veteran of the Vietnam Era. This policy is applicable to all aspects of employment, including recruitment, hiring, training and promotions. Carroll County Public Library is a drug free/smoke free workplace.