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Library Associate II
Location:Mt. Airy
Department:Adult Services
FT/PT Status:Full-Time Salaried w/Benefits
Starting Salary:$45,825
Close Date:January 28, 2022
  
Schedule and Other Information
37.5 hours per week;
$45,825 annually plus benefits;
Must be able to work day, evenings and weekends hours, including Sundays.

Successful applicants for employment with Carroll County Public Library must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson and Johnson vaccine.
Core Values
The following Core Values guide the work of successful CCPL staff members:
• We are risk-takers and leaders.
• We meet each other with humor and kindness.
• We treat everyone equally and with respect.
• We embrace challenges and learn from mistakes.
• We inspire curiosity.
• We build community.
Job summary:
Provides a variety of public information and programming services to customers in the branch; maintains portion of branch collection materials, creates schedules for the information staff, supervises the work of Library Associate substitutes; coordinates branch volunteer program; works under general supervision; performs other duties as assigned.

Essential Functions:
1. Supervises, schedules, trains, coaches and evaluates the work of assigned staff;
2. Selects, processes, and schedules interviews for Library Associate Substitute applicants using hiring software; interviews and provides hiring recommendation to Human Resources;
3. Reviews and approves timesheets of assigned staff;
4. Serves as branch coordinator of volunteers; may supervise volunteers;
5. Greets customers and responds to information, reference, and reader’s advisory requests using model reference and reader’s advisory behaviors;
6. Maintains current knowledge of reference materials and search tools to assist customers;
7. Uses current knowledge of Library related technology to assist and instruct customers and perform basic troubleshooting;
8. Analyzes customers’ questions to decide search strategy and uses appropriate resources to meet customer needs;
9. Processes customers’ requests for materials;
10. Weeds, replaces, and adds materials to adult collections as directed and according to branch and system guidelines, suggests additions to collection area;
11. Develops, prepares, presents, and evaluates programming themes and ideas and submits to department head for approval;
12. Registers customers for programs;
13. Prepares and presents programs, booktalks, and event activities both in the branch and at other locations such as schools, and special events;
14. Conducts library tours to various groups;
15. Creates and/or assists with the creation of library displays;
16. Monitors and coordinates placement of miscellaneous materials;
17. Communicates library policies and procedures to customers as appropriate;
18. Manages multiple customers simultaneously while providing exemplary customer service;
19. Serves as librarian-in-charge; responsibilities include but are not limited to opening and closing activities, resolving customer complaints, and communicating necessary information to staff; enforces Library behavior guidelines and evicts customers, as appropriate;
20. Participates in meetings, teams/committees/workgroups, outreach activities and training opportunities, as appropriate;
21. Performs basic circulation duties;
22. Performs other duties as instructed and assigned.
Education and Experience:
1. Bachelor’s degree;
2. Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) within first 2 years of employment or 9 hours of formal academic course work in library science;
3. Or equivalent technical training, education, and experience.
Required Knowledge, Skills, and Abilities:
1. Ability to schedule, supervise, assign, train, and evaluate the work of others;
2. Ability to maintain Maryland Library Associate continuing education requirements;
3. Knowledge of the principles and practices of reference and reader’s advisory services;
4. Current knowledge of information sources and search tools;
5. Knowledge of the principles and practices of collection development and maintenance;
6. Knowledge of all CCPL policies, procedures, and guidelines;
7. Familiar with relevant computer equipment and associated software applications;
8. Ability to operate Library equipment;
9. Ability to develop and present programs;
10. Commitment to excellent internal and external customer service;
11. Excellent communication skills.
Physical and Environmental Conditions:
Work typically requires light physical effort in the handling of light materials, boxes, or equipment. Work may occasionally demand strenuous effort in the handling of moderately heavy boxes or materials. Work may require sitting or standing for extended periods of time.The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and libraries, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
  

The Carroll County Public Library is an Equal Opportunity/Affirmative Action employer. The Library's policy is to treat all employees and applicants equally and without regard to their race, color, religion, sex, age, national origin, disability, status as a disabled veteran or veteran of the Vietnam Era. This policy is applicable to all aspects of employment, including recruitment, hiring, training and promotions. Carroll County Public Library is a drug free/smoke free workplace.