Fine Free Frequently Asked Questions

CCPL Is Now Fine Free

CCPL is a fine free library as of September 1, 2020. CCPL will be waiving all existing overdue fines from customer accounts. This policy ensures that all of our community members have equitable access to CCPL's resources and services, while eliminating the financial barrier of overdue fines. Customers who previously had outstanding account balances will be able to resume borrowing physical and digital materials and access online library resources. Please see full details on our Fine Free FAQ page.

Frequently Asked Questions

Why did CCPL eliminate overdue fines?

The mission of CCPL is to connect our community with welcoming spaces, innovative resources and services, and educational experiences for lifetime enrichment. By eliminating overdue fines, the CCPL's collections, resources, and services are more accessible for all customers.

Will overdue fines be waived on all materials?

Overdue fines will be waived on all materials owned by CCPL. Customers will be responsible for collection fees for any lost or damaged materials. Interlibrary Loan (ILL) materials that are not returned will incur a replacement fee for the customer.

Do I still have to pay a fine that was on my account prior to September 1, 2020?

Any existing overdue fines will be removed from accounts beginning on September 1. This process may take up to two weeks to complete

Why does my account have a balance if overdue fines have been waived?

Any new account balances after September 1 will be a result of lost or damaged materials, including CCPL-owned and Interlibrary Loan materials.

How will CCPL get people to return borrowed materials?

Customers remain responsible for returning borrowed materials. If materials are not returned within 35 days of the final due date, the materials will be considered lost. Customers will be charged for the replacement cost and processing fee for any materials that are not returned. Customers who owe $25 or more will be unable to use their accounts. If materials are returned within 90 days the replacement cost will be removed.

Will I still receive reminders about returning materials?

1 Day Before Due Date: Courtesy Email
10 Days Overdue: Overdue Notice
25 Days Overdue: Second Overdue Notice
35 Days Overdue: Billing Notice

How can I support the library now?

Customers who wish to support CCPL are encouraged to become a member of the Friends of Carroll County Public Library or make a donation at https://supportccpl.carr.org/.